Orders & Customers

View, process, and fulfill customer orders with status tracking and invoices.

Every order status explained — what each one means, what happens when you change it, and which transitions are allowed.

Configure available delivery windows by zone with capacity limits.

Schedule single-day shifts and set recurring weekly shift templates so the next two weeks build themselves.

Approve shift cancellations and swaps, confirm driver assignments, and review every driver's route on a map.

Control driver self-serve options, what customers see on the tracking page, proof of delivery, and driver alerts.

Reconcile the cash your drivers collect on delivery and spot any shortfall or overage at a glance.

What your drivers see — their shifts, open shifts to claim, their delivery stops, and proof of delivery.

Browse customer profiles, order history, loyalty points, and saved addresses.